Delivery

Products purchased from this website are delivered via various couriers. These include;

Delivery Timescales

All products purchased from our online store carry the following delivery estimations;

  • For all items purchased for delivery within the UK, delivery is expected within 1-3 working days.
  • For all items purchased for delivery out with the UK, delivery is expected within 3-5 working days.
  • Please note: Orders will NOT be left unattended, a signature is required for the courier to record successful delivery.

We endeavor for your item to be with you as soon as possible, we take all reasonable steps to ensure the fastest delivery – on all items large or small. The above delivery times are out with our control, however in the 20 years of trading online within our Amazon store and online shop – it’s extremely rare our customers wait in excess of the delivery times stated above.

Should you have a concern or have not received your item, contact – 0141 552 0127 or email us at – sales@smokers-lounge.co.uk. We will endeavour to find the reason for any lateness, however cannot accept liability, unless the item arrives damaged or does not arrive at all. 

Items We Cannot Deliver

– Regretfully, we are unable to deliver Cuban cigars to the USA, due to international restrictions. 

– We also cannot deliver lighters outside the UK, due to restrictions imposed by our couriers because of the gas / lighter fluid lighters contain.